Xiaomi recently launched its first exclusive service center in the Philippines, aiming to improve its after-sales program in the country.
The new service center is located on the ground floor, Serendra Wing of Market! Market! in Bonifacio Global City. It provides consumers with VIP treatment and an enhanced experience. In addition, the hub allows consumers to enjoy shopping for their products and ask for after-sales support.
“The unwavering support of Xiaomi fans has been a crucial factor in our growth this year, and we want to make sure we continue to deliver the best possible experience for them when it comes to their needs. The opening of this new exclusive center signals the start of more innovation when it comes to our customer service that we are aiming to bring to more Xiaomi fans nationwide,” Joel Salera, Xiaomi Philippines Service Manager, said.
Meanwhile, Xiaomi revealed that it had opened 20 sites nationwide this year. It also appointed 10 additional authorized service centers to support Xiaomi TV products.
Moreover, the brand introduced its Contact Center, servicing customers in the Philippines and America.
Xiaomi also announced that it would open more exclusive service centers across key cities in the Philippines.
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